Refund policy
Every Something Sinister Project drop is a limited run. Because of that, we don't offer cash refunds. Instead, we offer exchanges and store credit.
THE 14-DAY WINDOW
You have 14 days from the date your order is delivered to request an exchange or store credit.
HOW IT WORKS
Size exchange: If the size you need is still in stock, we'll swap it for you.
Store credit: If your size is sold out, or you'd rather not exchange, we'll issue store credit for the amount you paid for the item, to use on any future drop.
HOW TO REQUEST
Reach out before sending anything back. Email us at somethingsinisterproject@yahoo.com or DM us on Instagram at @somethingsinisterproject with:
- Your order number
- The item and size you're returning
- The size you'd like instead, or that you'd prefer store credit
Once approved, we'll send you the return address and instructions. Items sent back without an approved request may not be accepted.
CONDITION
Items must be unworn, unwashed, and in the condition they arrived, free of odors, stains, and pet hair. Items that don't meet these conditions will be sent back to you.
Original packaging isn't required. Just pack the item securely so it isn't damaged in transit.
SHIPPING
You're responsible for the cost of shipping your item back to us. Original shipping charges aren't refundable. We'll cover shipping on your exchanged item. Exchange or store credit is processed once we receive and inspect your return.
DAMAGED, DEFECTIVE, OR WRONG ITEM
If your order arrives damaged, misprinted, or isn't what you ordered, contact us within 14 days of delivery with photos. We'll make it right with a replacement, store credit, or a refund to your original payment method.
FINAL SALE
Items marked as Final Sale aren't eligible for exchange or store credit.
QUESTIONS
Email somethingsinisterproject@yahoo.com or DM @somethingsinisterproject on Instagram.